Turns out Best Buy can’t just steal your hard drive. It took a judge to explain that to them, but he did and they gave it back to me. The whole thing is still pretty stunning. Basically:
- Best Buy pulled a perfectly functional hard drive out of my laptop, without ever mentioning it to me.
- They returned my laptop, without bothering to put an operating system on the new drive. Or mentioning that they had taken the old one out.
- Inexplicably, they then refused to return my old hard drive, with all my stuff. The store manager was unable to see the difference between a full hard drive and a car battery. I don’t think he knows much about computers.
- The judge in small claims court managed to clarify the concept of property law to the clueless Best Buy people.