Though I was told again today (by the Geek Squad) that somehow my hard-drive became their property, and that their policy is to never return it, in fact they have a written policy that says quite the opposite: We also work hard to immediately fix problems that put our customers at risk. For example,...

Eagle Eye Expectations
How come expectations are such an integral part of how we enjoy movies? Not just good or bad, but also type, genre, tone. We know who’s in the movie, we think we know the genre, maybe we know the story. Maybe we’ve scene trailers and think we’ve got it pretty much down. Eagle Eye...
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